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Mytechmate

Support

How can we help?

Need a hand with a repair, an order, or your tech? Here’s how to reach us and what we can help with.

Ways to reach us

Call us

Fastest way to reach us

(604) 560-0595

Email us

We reply within a business day

info@mytechmate.ca

Visit the store

#595 – 15355 24 Ave

Peninsula Village, Surrey

Common questions

Give us a call or drop by the store with your name or ticket number and we’ll give you an update right away.

No — you’re welcome to walk in during store hours. For on-site or business visits, it’s best to book ahead so we can set a time.

Most common repairs are done the same day. If a part needs ordering, we’ll let you know the timeline before we start.

We cover Surrey, White Rock and the wider Lower Mainland for home and business visits. Ask us if you’re not sure about your area.

Yes. We treat your data with care, and any device we take in for trade or resale is securely wiped. Back up anything important beforehand where you can.

Yes — repairs and custom builds are covered by warranty. Bring it back to us and we’ll sort it out.

Store hours

Mon – Fri: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 PM – 5:00 PM